Customer Loyalty & Passport Programs

 

Programs that encourage repeat sales from customers are not a new concept. It’s no wonder seeing that by many estimates it can cost 3 – 7 times more to acquire a new customer than to retain an existing customer. A key component for the success of a loyalty program is its ease of use. Punch cards and stamps are not very convenient if the customer loses or forgets them. 

A customer loyalty or passport application can offer the advantages of a customer retention program with the added benefits of portability and accessibility for consumers. Bar-Z develops fully branded iOS and Android mobile apps that provide a digital customer loyalty program that goes everywhere the consumer goes, right on their Smartphones!

The process is simple -

  • Customers visit a participating business which is verified using their GPS location
  • Upon making a qualifying purchase, the customer receives an access code to “stamp” their passport
  • Users collect stamps to earn rewards
  • Once the reward level has been reached it can be redeemed at the participating business

Each business can create and promote its own unique program, so that for example, a coffee shop can offer the 12th cup of coffee for free, while an auto mechanic can offer a 10% discount on services after the 3rd oil change. The “Around Me” feature alerts users when they have reached a participating business. An easy to use CMS allows the input and editing of business listings and rewards info at any time.

A variety of in-app advertising and sponsorship options enhance the revenue generating potential.

Contact Bar-Z today to schedule a demonstration of our unique customer loyalty app platform.